Florida Power and Light resumed disconnections on Oct. 1 - seven months after halting them due to Covid-19 - leaving thousands of residents without power.
"We have a big household and currently only my dad is working," said Miami resident Wendy Alfaro.
Alfaro is a college student trying to make ends meet in the middle of the pandemic. She's worried her FPL bill keeps adding up.
"I don't know how, but my bill is $130. It accumulated to $500 because I don't have the money to pay for it," said Alfaro.
FPL's Covid-19 customer impact data report shows more than 72,000 residential accounts were disconnected from service in October. During the pandemic, the power company made payment arrangements with more than 1 million customers.
"Disconnecting a customer for nonpayment is always the very last resort. We work one on one with our customers to see what assistance there is for them," said Marie Bertot, spokesperson for FPL.
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